Who we are

Who we are

Our company

Reliable partner for clinical diagnostics since 1998

Servizi Diagnostici is an Italian company founded in 1998, specializing in providing in vitro diagnostic (IVD) solutions. Since its inception, the company has focused its efforts in the field of clinical analysis, offering innovative diagnostic instruments and high-quality reagents. Over the years, Diagnostic Services has gradually expanded its product range to include a wide range of solutions for the detection of infectious, genetic, oncological, metabolic and cardiovascular diseases, meeting the needs of clinical laboratories, hospitals and diagnostic centers.

Our company

Reliable partner for clinical diagnostics since 1998

Servizi Diagnostici is an Italian company founded in 1998, specializing in providing in vitro diagnostic (IVD) solutions. Since its inception, the company has focused its efforts in the field of clinical analysis, offering innovative diagnostic instruments and high-quality reagents. Over the years, Diagnostic Services has gradually expanded its product range to include a wide range of solutions for the detection of infectious, genetic, oncological, metabolic and cardiovascular diseases, meeting the needs of clinical laboratories, hospitals and diagnostic centers.

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Strategic partnerships

Over the years, Servizi Diagnostici has developed a network of collaborations with prestigious strategic partners at the national and international level, with the aim of offering a comprehensive proposal capable of meeting all the needs of the analytical laboratory. Thanks to these alliances, we are able to guarantee reliable and high-quality products, assuring our customers state-of-the-art solutions and excellent service.

OUR BRANDS
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Specialized personnel

Our team of highly qualified specialists is always available to provide customized technical advice on in vitro diagnostic instrumentation, supporting customers in equipment selection, installation and optimization. We offer support on laboratory analyzers, automation systems, ELISA readers, PCR and other advanced technologies, ensuring tailored solutions for every need.

In addition, our technical support service is fast and efficient: we intervene with preventive maintenance, software updates and timely repairs, minimizing downtime and ensuring optimal performance of diagnostic devices.

Choosing Servizi Diagnostici means relying on a reliable and competent partner who is always focused on improving the quality and efficiency of diagnostics. We are your one-stop shop for comprehensive support, from installation to maintenance of your diagnostic equipment.

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A widespread structure for agencies

Servizi Diagnostici is structured through a technical support organization, composed of highly qualified in-house staff and supported by agencies distributed widely throughout the territory. All agencies are trained directly by our team, ensuring constant and highly competent support. In case of need, our service centers are easily accessible, offering timeliness and professionalism in the required intervention.

CONTACT US
Stretta di mano

Strategic partnerships

Over the years, Servizi Diagnostici has developed a network of collaborations with prestigious strategic partners at the national and international level, with the aim of offering a comprehensive proposal capable of meeting all the needs of the analytical laboratory. Thanks to these alliances, we are able to guarantee reliable and high-quality products, assuring our customers state-of-the-art solutions and excellent service.

OUR BRANDS
Icona di un gruppo di persone per la sezione Chi siamo

Specialized personnel

Our team of highly qualified specialists is always available to provide customized technical advice on in vitro diagnostic instrumentation, supporting customers in equipment selection, installation and optimization. We offer support on laboratory analyzers, automation systems, ELISA readers, PCR and other advanced technologies, ensuring tailored solutions for every need.

In addition, our technical support service is fast and efficient: we intervene with preventive maintenance, software updates and timely repairs, minimizing downtime and ensuring optimal performance of diagnostic devices.

Choosing Servizi Diagnostici means relying on a reliable and competent partner who is always focused on improving the quality and efficiency of diagnostics. We are your one-stop shop for comprehensive support, from installation to maintenance of your diagnostic equipment.

EXPLORE MORE
Icona marker map

A widespread structure for agencies

Servizi Diagnostici is structured through a technical support organization, composed of highly qualified in-house staff and supported by agencies distributed widely throughout the territory. All agencies are trained directly by our team, ensuring constant and highly competent support. In case of need, our service centers are easily accessible, offering timeliness and professionalism in the required intervention.

CONTACT US
Organization chart
Our organization

Technical Assistance:

Our technical service network consists of a team of 7 direct technicians, ready to provide timely and decisive support. We make use of an extensive network of 10 agencies, strategically located throughout the territory, which count on a total of specialized technicians.

This enables us to ensure efficient coverage and promptly respond to our customers’ needs in all regions of the country.

Sales Network:

Our sales network is structured to maximize market presence and support our clients effectively. Two regional managers coordinate sales activities, managing both direct staff and agencies in their respective regions.

The organizational chart provides a clear view of the hierarchical structure and responsibilities of each member of the sales team.

Organization chart
Our organization

Technical Assistance:

Our technical service network consists of a team of 7 direct technicians, ready to provide timely and decisive support. We make use of an extensive network of 10 agencies, strategically located throughout the territory, which count on a total of specialized technicians.

This enables us to ensure efficient coverage and promptly respond to our customers’ needs in all regions of the country.

Sales Network:

Our sales network is structured to maximize market presence and support our clients effectively. Two regional managers coordinate sales activities, managing both direct staff and agencies in their respective regions.

The organizational chart provides a clear view of the hierarchical structure and responsibilities of each member of the sales team.

Certifications
Certified quality and cutting-edge technology

The ISO 9001-certified company has always focused on technological innovation, specializing in the adoption and development of new diagnostic methodologies, such as molecular biology, clinical chemistry and microbiology, to ensure increasingly accurate and rapid tests. Thanks to these investments, Servizi Diagnostici has managed to establish itself in the diagnostic landscape, developing a strong distribution network and collaborations with strategic partners in different geographical areas.

Certifications
Certified quality and cutting-edge technology

The ISO 9001-certified company has always focused on technological innovation, specializing in the adoption and development of new diagnostic methodologies, such as molecular biology, clinical chemistry and microbiology, to ensure increasingly accurate and rapid tests. Thanks to these investments, Servizi Diagnostici has managed to establish itself in the diagnostic landscape, developing a strong distribution network and collaborations with strategic partners in different geographical areas.

Our reputation

An innovative leader in future diagnostics

Today, Servizi Diagnostici is a major player in the field of in vitro diagnostics, with an established reputation for the reliability and excellence of its solutions. The company continues to invest in advanced technologies to meet emerging health challenges, such as improving early diagnostics and monitoring chronic diseases.

An efficient and extensive sales network ensures quick and timely distribution of products, as well as highly responsive after-sales service. This enables Servizi Diagnostici to meet its customers’ needs in a timely manner and to consolidate its relationship of trust.

Our reputation
An innovative leader in future diagnostics

Today, Servizi Diagnostici is a major player in the field of in vitro diagnostics, with an established reputation for the reliability and excellence of its solutions. The company continues to invest in advanced technologies to meet emerging health challenges, such as improving early diagnostics and monitoring chronic diseases.

An efficient and extensive sales network ensures quick and timely distribution of products, as well as highly responsive after-sales service. This enables Servizi Diagnostici to meet its customers’ needs in a timely manner and to consolidate its relationship of trust.

The code of ethics
Integrity and responsibility: the values that guide Servizi Diagnostici

Servizi Diagnostici adopts a Code of Ethics that embodies its core values of integrity, transparency and social responsibility. This document guides all of the company’s activities, ensuring that every operation is carried out in full compliance with the highest ethical and regulatory standards, with an unwavering commitment to the welfare of patients, the support of healthcare professionals, and the interest of the community. Adherence to such sound ethical principles is a key element in maintaining the trust of customers and partners, fostering sustainable and responsible growth. In addition, the company operates in compliance with the 231 Organizational Model, further reinforcing its commitment to transparent management and compliance with current regulations.

The code of ethics
integrity and responsibility: the values that guide Servizi Diagnostici

Servizi Diagnostici adopts a Code of Ethics that embodies its core values of integrity, transparency and social responsibility. This document guides all of the company’s activities, ensuring that every operation is carried out in full compliance with the highest ethical and regulatory standards, with an unwavering commitment to the welfare of patients, the support of healthcare professionals, and the interest of the community. Adherence to such sound ethical principles is a key element in maintaining the trust of customers and partners, fostering sustainable and responsible growth. In addition, the company operates in compliance with the 231 Organizational Model, further reinforcing its commitment to transparent management and compliance with current regulations.

Partnerships
Global alliances for diagnostic innovation

Over the years, Servizi Diagnostici has forged strategic business alliances with leading multinational companies, collaborating with internationally relevant brands in the European, American, and Asian diagnostic industries to integrate its solutions with the most advanced technologies available. These alliances enable Servizi Diagnostici to offer an ever-expanding range of high-quality diagnostic solutions, while ensuring broad international coverage and local support in major areas of the world.

Partnerships
Global alliances for diagnostic innovation

Over the years, Servizi Diagnostici has forged strategic business alliances with leading multinational companies, collaborating with internationally relevant brands in the European, American, and Asian diagnostic industries to integrate its solutions with the most advanced technologies available. These alliances enable Servizi Diagnostici to offer an ever-expanding range of high-quality diagnostic solutions, while ensuring broad international coverage and local support in major areas of the world.

Our strengths
A strategic partner for public and private health care

Servizi Diagnostici is actively engaged in selling products to private and public facilities, thanks to an organization structured to successfully participate in tenders in the health sector. This approach has enabled the company to consolidate its presence in the public market and expand opportunities for growth and development.

The quality and competitiveness of its products have enabled Servizi Diagnostici to enter into significant contracts with public agencies and health care institutions, ensuring the supply of reagents and diagnostic systems to major hospitals, laboratories and clinics in the territory.

Today, with an increasingly established presence in the market and steady growth in sales, Servizi Diagnostici is set to celebrate 30 years in business, confirming itself as a benchmark in the field of in vitro diagnostics.

Our strengths
A strategic partner for public and private health care

Servizi Diagnostici is actively engaged in selling products to private and public facilities, thanks to an organization structured to successfully participate in tenders in the health sector. This approach has enabled the company to consolidate its presence in the public market and expand opportunities for growth and development.

The quality and competitiveness of its products have enabled Servizi Diagnostici to enter into significant contracts with public agencies and health care institutions, ensuring the supply of reagents and diagnostic systems to major hospitals, laboratories and clinics in the territory.

Today, with an increasingly established presence in the market and steady growth in sales, Servizi Diagnostici is set to celebrate 30 years in business, confirming itself as a benchmark in the field of in vitro diagnostics.

The corporate history of Diagnostic Services since its founding in 1999

Founded by professionals with a solid background in microbiological and immunosierological diagnostics, in the initial phase Servizi Diagnostici started its business focusing on the commercialization of microbiology products, particularly through the distribution of products from Beckton Dickinson ( BD), a world leader in the specific field. Once this line was consolidated and given the strong growth in the market, the company expanded its offerings, looking for new partners to introduce immunometry lines, starting the distribution of products from Siemens.

From 2004 to 2008, Servizi Diagnostici expanded its offerings, introducing an increasingly complete range of products complementary to microbiology and the Vacutainer line, a world leader in the field of sampling and one of our flagship products from the very beginning. We then started collaborations with prominent companies such as Meridian Healthcare and DiaSys, in order to provide our customers with advanced solutions in clinical chemistry and immunometry, and setting ourselves the goal of being more and more an all-round strategic partner, able to cover all needs and requirements, not only in product supply but also in customer services.

From 2009 to 2013, Servizi Diagnostici, continued to implement its strategy of partnering with the world of diagnostics both as a supplier of products and services, intensifying its efforts to meet the growing needs of analytical laboratories, themselves engaged by very challenging government programs , in merger and merging operations, increasingly expanding its offerings in the field of in vitro diagnostics. In collaboration with the company DiaSorin, it introduced immunometry products for both public and private clients in the Lazio Region. It also started the distribution of the first urine analyzer systems, forming a partnership with the company Dirui.

From 2014 to 2019, Servizi Diagnostici enriched its offerings with products from leading international companies, including Abbott, Elitech, and Grifols. During this period, the company consolidated its specialization by introducing PCR products from the company Anatolia Geneworks.

From 2020 to 2024, Servizi Diagnostici consolidated its position in the in vitro diagnostics industry, offering comprehensive solutions for analytical laboratories. The company has expanded its product range to include disposable devices and advanced diagnostic tests, thus meeting the demand for increasingly advanced diagnostic tests in the infectious and microbiological fields.

Thanks to its reputation as a serious, solid and reliable company both economically and organizationally, headquartered and on the ground commercially, Servizi Diagnostici has been able to complete its proposal as a strategic partner with its customers by introducing products from leading international companies, including Genesis, Graso and Sebia.

The corporate history of Diagnostic Services since its founding in 1999